Ernesto Aviles


Client Experience Manager

Ernesto is a seasoned client relations specialist with a truly genuine customer service aptitude throughout his professional career. He takes great pride in resolving challenging client benefit issues, on time.

He started his employee benefits career in 2012 for two of the regions “cross border” plans – SIMNSA & MediExcel. Born in Baja California, Ernesto brings bi-cultural understanding and bi-lingual support, providing a higher level of client support for many of our region’s employers with wider demographic needs.

Passionate for aviation and outdoor sports, he enjoys playing golf and having picnics at the park or the beach with his wife and two children.